Consistent IT support that earned a client’s loyalty — even after an acquisition.
We supported this Idaho software company for years — and even after they were acquired, the president still recommends us. Here's what made it work. ...
1 min read
Totalcare IT
:
Jul 22, 2025 7:04:55 PM
In sensitive industries, your IT systems have to work—period. Downtime can mean missed calls, missed clients, and serious headaches with compliance.
That’s why Bail House Bail Bonds out of California came to us over 15 years ago. Frank Calabretta, the founder, needed an IT partner who understood just how sensitive their work is. Client data, legal compliance, 24/7 operations—none of it can afford to fail.
When we took over their IT, we didn’t just patch problems. We built a long-term partnership.
We locked down their systems with proactive security and advanced threat protection.
We made sure all their security software stayed current and compliant with industry requirements.
We provided fast, personal support anytime something came up—whether it was a compliance question or a computer glitch at 2 AM.
Frank told us:
“Aaron and his team always respond timely when I have a computer or compliance issue. They treat my business as if it were their own.”
Fifteen years later, Bail House Bail Bonds has zero security incidents, confidence in their compliance posture, and an IT partner who cares as much about their business as they do. As Frank put it:
“I sleep better at night knowing they treat my business as if it were their own. I highly recommend them.”
Your clients count on you 24/7. Shouldn’t your IT do the same? Let’s make it happen.
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