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Secure IT Services for Idaho Businesses
Data Backup & Recovery
Not all backups are created equal. The most important and overlooked difference between the options is how fast and easy it is to recover those files when you need them.
TotalCare IT specializes in backups and system recovery. We offer a unique service that can back up all of your server, email, and workstation information, then store it on offsite servers, as well as the cloud.
We’ll work with you to understand your risk tolerance and use it as a basis for how frequently your system is backed up. Backups aren’t instant and constant; rather, they happen on a regular, predetermined frequency. You’ll need to decide how many hours or days worth of data you’re willing to lose if your system is wiped out.
Once all of your data is truly backed up, our team will regularly sample and test those backups to ensure they’re working the way they should be. With this method, we can restore all of your system, email, and workstation data quickly and at the same time when a disaster strikes.
Most businesses assume that because they have their system backed up, they can instantly retrieve their files and start working again if something goes wrong.
Nope.
Depending on how your data is backed up, it can be a long and fragmented process to get your whole system restored. And that’s if your whole system is actually backed up. (Spoiler alert: it usually isn’t.)
For a fast, complete backup, businesses need to have images of their data offsite and in the cloud, that can be quickly spun up on a remote server or workstation during an emergency incident. Most businesses don’t.
Microsoft Office 365 and Gmail do not back up your mailboxes. It takes a third-party application to back up your messages. Really.
The same is true for workstation backups. If you don’t have a server or if your team is saving files to their local computers, your workstations need to be backed up.
Even if you do have image-based backups with redundant copies, you most likely only have this for your server(s), your company’s most critical data. But if you keep important files on your personal desktop, you need to be backing up your workstations as well.
Think about your emails and all the files stored on your desktop or laptop. Is that data that should be saved on the server, or data you want to be kept private? How much time and money would you lose if you lost these files forever?
Having redundant backups means having backups of your backups. A good system is having a local backup of your data and multiple off-site backups, including one in the cloud. Your cloud-based backup is a key factor in data recovery time and something cyber insurance companies love to see. It can also protect you from having to pay a ransom in the event of a cyberattack.
Already have redundant backups? Great. Regularly test them to ensure your system is working smoothly and that the backups actually run like they’re supposed to. Too many businesses back up their data without regular verification just to learn that their backup doesn’t work when they need it.
Most businesses believe a major data outage disaster could never happen to them. The truth is, it probably will because it happens all the time.
Sure, a disaster can be a catastrophic event such as a tornado, but usually, it’s as simple as accidentally deleting files, or getting a virus, ransomware, having faulty hardware, or a server crash. Disaster recovery is the process by which you recover the functionality of your data, software programs, devices, and business operations.
Ready to Start Your New Backup & Recovery Plan?
The first step is to jump on a 10-15 minute discovery call. We'll briefly go over some questions like how you are handling your backups currently, as well as any pain points you have been experiencing. It's designed as a quick call for us to get a good feel for each other. By the end of the call we will both know if it makes sense to schedule a second, longer call, or meet in person.
To schedule your call, just fill out the form. Once you submit the form you will see our live calendar where you can pick a time that is convenient for you to meet via Zoom.
Schedule Your IT Discovery Call
What Our Clients Say
We have been in business since 2007 with the goal of keeping people working.
Totalcare IT has been my IT provider for over fifteen years. I sleep better at night knowing they treat my business as if it were their own, and I highly recommend them.
Frank Calabretta
Bail House Bail Bonds
★★★★★
The TotalCare team understands the word “stewardship” as it relates to their jobs. The way TotalCare IT “owns” their responsibilities is refreshing compared to the way I need to supervise other vendors.
David Mecham
Madison Women's Clinic
★★★★★
What sets TotalCare IT apart from other IT firms is their customer service. When I make a call, it is answered by a person that knows what is truly going on. I just don’t have to worry about our computers or server anymore.
