Secure IT Services for Eagle, ID Businesses

With an Average Rapid Response Time of 19 Min

Welcome to TotalCare IT

We are a local IT company specializing in outsourced services for businesses in Eagle, ID and the Treasure Valley. Our service includes complete management of IT and security needs, or collaborative management with your in-house IT team. Our services are most effective for companies with over 20 employees who rely heavily on technology in their daily operations.

 

Our office is in Garden City and we service the entire Treasure Valley.

Address:
5519 N Glenwood St., STE 130
Garden City, ID 83714

Located across from the Hawks Stadium/Fair Grounds in Garden City

Phone:
Client Support: (208) 881-0304
Main Line: (208) 881-9713

Hours of Operation: 8am-5pm M-F

Serving Treasure Valley Organizations

Google Business Listing

Apple Maps Listing

Eagle organizations choose TotalCare IT when they want to locally and securely outsource their IT functions.

This approach more cost-effective than maintaining a full in-house IT team with all the associated salaries and benefits, and it also gives you access to a wide range of expertise. By outsourcing, you can tap into the knowledge of skilled engineers and security professionals, which can significantly boost any IT functions you choose to keep in-house.

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Secure IT Support

Our friendly service desk engineers keep your team working by assisting them both virtually and onsite, ensuring fast resolutions for IT issues.

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Cybersecurity

As your cybersecurity team, we protect your business with a comprehensive security program that meets the highest industry standards.

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Technology Alignment

Our virtual Chief Information Officer service is designed to align your technology with your business goals, all in a 6-12 month roadmap.

Why Treasure Valley Businesses Choose TotalCare IT...

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"Spectacular Customer Service"

It’s easy to recommend TotalCare IT because they have always been upfront and easy to work with. Their resolution time is always within hours of us reaching out for help – we’ve never ever had that before with previous IT companies.

We appreciate everything TotalCare does to keep us updated and running smoothly and securely. We have peace of mind knowing our data is being backed up securely offsite and our environment is safe from outside access and hackers.

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"A Trustworthy IT Partner"

The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.

The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties.

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"TotalCare IT is an Amazing Partner in Business"

I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange.

When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!

Ready to Begin Your Secure IT Transition?

 

Congratulations! This is a significant step forward. We are eager to meet you and discuss your future plans, and how we can assist in driving your growth through exceptional IT service, cybersecurity, and technology alignment.

The initial step is to schedule a 10-15 minute discovery call. During this brief conversation, we will cover questions about your current IT support and cybersecurity practices, as well as any IT challenges you have been facing. This call is designed to help us understand each other better. By the end of the call, we will both know if it makes sense to arrange a second, more detailed call, or an in-person meeting.

To schedule your call, simply fill out the form on this page. After submitting the form, you will see our live calendar where you can choose a convenient time for you.

Schedule Your IT Discovery Call