Secure IT Services for Weapons Manufacturers
Protecting your inventory data, CAD files, and intellectual property.

How We Work with Firearms & Ammunition Manufacturers
Firearms and ammunition FFLs operate under a level of scrutiny and regulation few other industries face. With strict ATF rules, serialized part tracking, and deep federal oversight, there’s no room for error when it comes to inventory control, data security, and chain of custody tracking.
At TotalCare IT, we secure the systems that keep you compliant, operational, and protected from threats:
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Serialized inventory tracking,
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Company email and phones,
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ERP and ATF eBound systems,
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CNC milling and production floor machines,
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NFA paperwork and CAD design storage,
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YOUR BACKUPS.
Case Study: How a Gun Shop Took Control of Their Cybersecurity
Industry: Firearms Retail, FFL
Company: The Gun Shop
Client Since: 2018
Location: Idaho Falls, ID
Challenge: Finding an IT Partner That Takes Security as Seriously as They Do
In the firearms industry, reputation and compliance are everything. At The Gun Shop, the leadership team made a strategic decision to prioritize cybersecurity—not just to protect sensitive data, but to build long-term customer trust and uphold their responsibility as a licensed firearms retailer.
But they needed a technology partner who could match their commitment to security without disrupting day-to-day operations. That’s where TotalCare IT came in.
“The greatest challenge TotalCare IT has helped us solve is security. They are pros at catching lurking security issues!”
— Elizabeth Bates, Receiving Manager, The Gun Shop
Solution: Layered Security + a Flexible Support Model
TotalCare IT provided The Gun Shop with a proactive, layered approach to cybersecurity—helping them prevent issues before they could impact operations or compliance.
But just as important, they delivered support in a way that respected The Gun Shop’s internal capabilities. Their in-house tech-savvy staff could still handle smaller issues, with TotalCare IT’s expert helpdesk team ready to step in for complex problems or critical escalations.
“They are there when you need them but allow your business to function within your tech comfort zone—no micromanaging.”
Results: Peace of Mind and a Stronger Security Posture
With TotalCare IT, The Gun Shop now operates with the confidence that security threats are being monitored and addressed proactively—without sacrificing operational control or flexibility.
TotalCare IT became more than a vendor—their became a trusted partner. Their transparent communication and quick response times gave The Gun Shop the freedom to focus on serving customers while knowing their digital infrastructure was in expert hands.

- Security-first approach keeps customer data and business systems protected
- Helpdesk support empowers internal staff while providing expert backup
- Clear, honest communication ensures alignment with business goals
- Partnership model adapts to The Gun Shop’s comfort level and technical capabilities
“We value TotalCare IT’s honest and upfront communication.”
Why Firearms Retailers & Manufacturers Trust TotalCare IT
For businesses in the firearms industry, security isn’t optional—it’s foundational. Whether you’re managing retail transactions, protecting customer records, or ensuring ATF compliance, you need an IT provider that shares your priorities.
TotalCare IT understands the regulatory environment and threat landscape facing today’s FFLs and provides tailored cybersecurity solutions to match.
Thinking About Your Own Security?
Let TotalCare IT help you build a resilient, secure, and flexible technology environment—just like we did for The Gun Shop.
Securing Your Service Edge is Proactive Self-Defense
Your networks, devices, and people are prime targets for state-sponsored hackers, ransomware gangs, and insider threats, with global cyberattack damages reaching $12 billion in 2024. Our IT services empower you to defend your operations proactively, turning cybersecurity into a strategic asset that protects your intellectual property, ensures operational continuity, and maintains your competitive edge.
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First, We Protect the Device: From IoT-enabled manufacturing equipment to employee desktops, devices are vulnerable entry points. We lock those doors tight with our endpoint security and Secure Access Service Edge (SASE) tools. We stop viruses, catch sneaky attacks, and make sure every device is updated and safe. Our system checks every device before it connects to your network, keeping your secret designs and production lines safe from harm.
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Second, We Protect the Network: Your network is the backbone of design, production, and communication. We deploy advanced firewalls, intrusion detection systems, and real-time threat intelligence to block unauthorized access and prevent data breaches, ensuring your proprietary designs and contracts stay secure.
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Then, We Separate the Internet From You: The “service edge” is where your business connects to the Internet and the cloud—like the front gate of your factory’s digital world. Securing it means keeping hackers out of your devices, networks, and data. To do this, we create a fortified barrier between your organization and the open internet, filtering out malicious sites, phishing attempts, and command-and-control communications before they reach your network.

Are you a Prime Contractor or Subcontractor with the DoD?
If your company has a contract with the DoD, is a supplier to a DoD prime (e.g., Lockheed Martin, Raytheon, Northrop Grumman), or handles or processes Controlled Unclassified Information (CUI) — such as technical drawings, specifications, or procurement data, then CMMC compliance is required.
At TotalCare IT, we guide you to CMMC compliance by assessing your current cybersecurity, identifying gaps, and creating a roadmap to meet the required maturity level. We help implement necessary controls, document processes, train your team, and prepare you for the official C3PAO assessment. Our support ensures you achieve and maintain certification to secure DoD contracts.
Here's a cheat sheet.

What About Knives, Bows, and Other Non-Firearm Weapons?
Not every weapons manufacturer deals in firearms — but that doesn’t mean cybersecurity and compliance aren’t just as important. Companies producing knives, archery equipment, tactical tools, or less-lethal weapons still face growing risks. Even if you're not subject to as strict of compliance regulations like a firearms manufacturer, you’re likely still handling:
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Inventory systems for serialized products
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Supply chain data with traceability requirements
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CAD files, prototypes, and trade secrets
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Customer PII (personal identifiable information) and payment data
If you work with law enforcement, military, or international customers, this can make you a target for cyber espionage, IP theft, or ransomware.
At TotalCare IT, we apply the same high standard of protection to all weapons manufacturers, whether you’re forging blades, designing crossbows, or producing advanced tactical gear. Our layered security platform keeps your data locked down, your operations uninterrupted, and your digital assets safe from prying eyes.
Depending on your setup and the amount of files and data you are dealing with at any given time, you may be interested in our cloud infrastructure solutions. We have a SOC 2 attested data center in Boise, Idaho where we can securely host your data. We can architect the perfect cloud environment for your company and keep your data safe right here in Idaho.

We Are Located in Idaho, and Serve Manufacturers Throughout the United States.
Most IT support is handled remotely. For planned onsite visits, we are happy to fly to your location. For emergencies, or if the situation does not make sense for us to fly to you, we have IT friends all over the country that we can call who may be closer to you.
IT Services for Weapons Manufacturers in Boise & the Treasure Valley
5519 N Glenwood St Suite 130
Garden City, ID 83714
On-site services for weapon manufacturing companies in the Boise area are dispatched from our office in Garden City.
IT Services for Weapons Manufacturers in Idaho Falls & East Idaho
428 Park Ave Ground Level
Idaho Falls, ID 83402
On-site services for weapon manufacturing companies in Southeast Idaho are dispatched from our office in Idaho Falls.
What's the Next Step?
We work best with weapon manufacturers that are looking to completely outsource their IT department. However, if you have internal staff in an IT capacity, TotalCare IT can be the outsourced resource for service desk escalations, cybersecurity solutions, and technology planning. We call this Co-Managed IT.
The types of weapons manufacturing organizations that see the most benefit in working with us- Have 15+ employees who use computers, internet-connected machines, tablets, or laptops for their job;
- See cybersecurity as an investment, not an expense; and
- Value ongoing IT leadership and technology alignment.
If this sounds like your company, we should talk. The next step is to schedule a Discovery Call. It's a quick, 10 to 15-minute chat where we discuss how you're currently handling your IT support, security, and compliance, and if it makes sense to work with TotalCare IT. Just fill out the form to schedule. After submitting, you will see our live calendar where you can pick a time that is convenient for you to meet via Zoom/Teams.
What Other Manufacturing Partners Say
Hear what our happy clients have to say about what it's like working with TotalCare IT

"I Honestly Wish I Would Have Found Them Sooner"
I didn’t realize how many problems/issues I had with the old company until we switched.
I knew onboarding was going to be time-consuming, and as I’m the one the project was going to fall on, I was not looking forward to it. I did give us a month to roll everything over while still having the prior IT company, but I probably only needed the old IT for about a week because at that point I was having TotalCare handle all the situations. There was only one time in all my calls that I had to leave a voice message because all the techs were busy.
I looked at about 5 other companies and met with 2 others. One was too corporate and didn’t feel friendly or flexible enough and the other was too small for all our needs. TotalCare checked all the boxes we were looking for, and still do. I would choose them again in a second, and again I wish I would have found them sooner.
Nikki Shull
HR and Safety Manager
Rule Steel
Steel Manufacturer

"I'm Not Just a Paycheck"
I have been with TotalCare IT for over 15 years and I’ve had a close working relationship with them that makes me feel like I’m their only customer… I realize they have more than just me as a customer but they give me the attention that makes me feel like I am their only customer.
We have a three-location system server and one of our biggest pain points was working very hard to manage all of the customer orders and shipments through this one program; If it weren’t for TotalCare IT’s service we would not have been able to get this program to work to his fullest advantage.
Also, I like that when I call the phone is answered live and I have a resolution the same day, usually within an hour. I have received phone calls from TotalCare IT notifying me of issues that were unseen on my side that they detected (and resolved) before I knew. I love the feeling that my business's systems are proactively monitored – this allows us to attack a problem before it attacks us!
Kelly Bennion
(Retired) General Manager
Challenger Pallet
Pallet Manufacturer

"Start the Morning Right, with a Cup of TotalCare IT"
It is a huge sense of relief knowing TotalCare IT is backing up all of our data daily. Just knowing that we will have backups available, and our data can be restored quickly and painlessly if we need it, helps me start each morning off right.
We appreciate the ease of remote monitoring and maintenance. When we call TotalCare IT, the phone is answered live and their team can quickly remote into our computers and fix any problem we are having in our inventory software or virtual machines. This accessibility is a huge time saver.
If you are on the fence about who to work with as your IT firm, I say choose TotalCare IT and experience the difference.
Jeff Rydalch
Chief Financial Officer
Mountain West Product
Aggregates Manufacturer