You run food manufacturing. We keep your IT running—24/7, no excuses.

We’ve been working with Walker Produce, a food manufacturer out of Idaho Falls, for over 15 years now.

In food manufacturing, uptime isn’t optional. When production schedules depend on technology and sensitive operational data needs protection, even a small IT hiccup can have massive ripple effects. For Walker Produce, the stakes were high:

• Their systems had to be protected 24/7

• Their industry-specific software needed expert support

• And they wanted a partner who wouldn’t just react to problems but prevent them

That’s where we came in.

We started by setting up constant monitoring and a true on-call support model. Not “we’ll get back to you tomorrow” support—real, around-the-clock coverage. If something goes sideways at 8 PM, we’re there.

As Lynette from Walker Produce put it:

“We really appreciate their on-call 24-7 approach to protecting our business’s data.”

But support alone isn’t enough in food manufacturing. The software they use can be unique to their processes, so we invested the time to understand their specific stack and workflows. That meant we weren’t just fixing issues—we were helping prevent them in the first place and offering solutions that actually fit their needs.

We also keep a close eye on security. In a sector where a data breach or ransomware attack could halt production, staying ahead of threats is critical. Regular updates, staff training, and proactive measures became part of the package.

Since partnering with Walker Produce, they’ve seen:

• Less downtime (because problems get caught before they escalate)

• Better protection for business-critical data

• Smooth operation of their unique software and systems

And as Lynette shared:

“We are always impressed with their up-to-date knowledge of what is going on in the industry. They are always helpful in finding the best solutions to any questions or problems we encounter.”

For us, it all comes down to being the kind of IT partner we’d want if we were running a food manufacturing plant. No gimmicks, no endless sales pitches—just solid support, deep industry knowledge, and a team that’s got your back 24/7.

If you’re in food manufacturing and you’ve been burned by downtime or IT vendors who don’t get your industry, we get it. And we can help.