When Your Internal IT Team Is Drowning, Risk Quietly Increases

If your organization has grown into the 100–300 employee range, your internal IT team may be operating in constant reaction mode — leaving security, documentation, and long-term planning underdeveloped.

We help operationally-critical organizations stabilize, structure, and scale their IT environment without burning out their internal team.

Schedule a Discovery Call

Brief call that will take no more than 15 minutes of your time
A low-pressure chance to get your questions answered
This is just an introduction between us - we can schedule a second call if we BOTH feel good about moving forward

Growth Changes the Game.

At 40 employees, one capable IT generalist can keep things running.

At 150 or 250 employees — across multiple sites, vendors, and remote users — the model breaks. Common signs:

Projects constantly delayed because tickets never stop
Security tools implemented but not consistently enforced
Backups exist, but no one has validated recovery
Documentation lives in someone’s head
Cyber insurance questions are uncomfortable
Internal IT works hard, but there’s no structured operating model

This isn’t a talent issue. It’s a scale issue.

questioning with a down arrow

The Risk Isn’t Slow Tickets.

It’s Exposure.

When IT stays reactive:

Security controls drift
MFA enforcement weakens
Vendor access expands quietly
Backup assumptions go untested
Audit answers become guesses

In a 100–300 employee organization, small gaps become large liabilities.

Leadership assumes the environment is controlled.
Often, it’s just busy.

Two people sitting at a table questioning things

We Don’t Replace Internal IT.

We Add Security Accountability.

TotalCare IT partners with internal teams to:

Formalize security controls and enforcement
Align infrastructure with cyber insurance disclosures
Validate backup and recovery in real-world scenarios
Implement documented processes
Reduce ticket load through structural improvements
Provide leadership-level reporting and clarity

Your internal IT focuses on daily execution.
We provide architecture, security controls, and operational maturity.

Working together

Chris, TotalCare IT

Why Book a Discovery Call?

When internal IT is stretched thin problems start to show up everywhere. This 15-minute call is designed to give you clarity into how to resolve those problems. During this conversation, we will:

Go over how your IT environment is currently supported
Discuss security, backup, and operational risk considerations
Answer direct questions about co-managed or full IT partnership

This is not a technical audit, a time-pressured consultation, or a commitment to move forward.

It is simply an introduction between us. If we both feel there is alignment, we can schedule a deeper second conversation to explore your environment in more detail. If not, you leave with clearer perspective on your current operations.

Fifteen minutes. Professional. Direct. Low pressure.

Schedule Your Call

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Contact

TotalCare IT has offices in Boise, ID and Idaho Falls, ID. This allows us to effectively serve Western Idaho and Eastern Idaho.
428 Park Ave, Idaho Falls, ID 83402
4883 W Malad St, STE D, Boise, ID 83705
(208) 881-9713 Sales
(208) 881-0304 Current Clients
info [at] totalcareit.net

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