Shadow AI: The Hidden Cyber Risk in Manufacturing Plants
At TotalCare IT, we’re seeing manufacturers across Idaho and beyond racing to adopt AI. From predictive maintenance to quality control to supply...
3 min read
Totalcare IT
:
Dec 15, 2025 10:00:00 AM
It used to be easy to spot a scam email — bad spelling, weird links, and poor grammar gave them away.
But in late 2025, the game has changed.
Cybercriminals now use Generative AI (GenAI) to create perfectly written emails, cloned voices, and realistic phone calls that sound just like someone you know.
These new attacks — powered by tools like ChatGPT-style AI and deepfake audio generators — have made phishing and vishing (voice phishing) more dangerous than ever.
For Idaho businesses and manufacturers, that means one wrong click or one convincing phone call could lead to serious data loss, wire fraud, or a full-scale breach.
Let’s look at how these scams work — and what your company can do to stay ahead.
Traditional phishing was easy to spot: fake invoices, broken logos, or bad grammar.
But AI-generated emails are nearly flawless.
With GenAI, attackers can:
Mimic your company’s writing style by training on your public website or LinkedIn posts
Personalize every message, using scraped data from social media or press releases
Bypass spam filters by adjusting tone, formatting, and keywords
These emails often look like they came from your boss, your vendor, or even your IT department.
They might ask you to “urgently verify your password,” “approve an invoice,” or “send a file” — and they sound legitimate.
Once you click or respond, malware is installed, or credentials are stolen.
“Vishing” — short for voice phishing — has exploded in 2025.
Using just a short voice clip from a meeting recording or YouTube video, scammers can now clone anyone’s voice within minutes.
In September 2025, several U.S. companies reported CEO fraud attempts where attackers used AI-generated voices to:
Call employees pretending to be executives
Request urgent wire transfers or sensitive information
Trick accounting teams into bypassing normal verification steps
The voices sounded exactly like their leaders — same tone, accent, and mannerisms.
For SMBs and manufacturers in Idaho, where leadership teams are often smaller and tightly knit, this kind of scam hits especially hard. One phone call can feel too real to doubt.
Manufacturers are increasingly connected — supply chains, automation systems, IoT devices, vendor portals.
That connectivity gives cybercriminals more ways in.
AI tools now analyze:
Vendor relationships (through purchase orders and email domains)
Shipment tracking data
Employee names and roles
Plant schedules and public documents
They use that information to make scams more believable — like spoofing a real supplier asking for updated payment info or a logistics partner confirming a new delivery schedule.
These attacks are fast, cheap, and automated, making small and midsize manufacturers easy targets.
You can’t out-automate cybercriminals, but you can make your business much harder to fool.
Here’s how:
Even if a scammer gets your password, MFA stops them at the gate. Require it for email, remote access, ERP, and accounting software.
Run short, monthly phishing simulations — not just once a year.
Include examples of AI-generated messages and fake “voice calls.”
Make it fun and competitive, not scary. Awareness is your best defense.
If someone calls or emails asking for a payment, wire transfer, or login, require a second verification step — ideally through a separate communication channel.
Example:
If your “CEO” calls asking to wire money, employees should call back using the official number on file, not the number that called them.
Disable voicemail forwarding and lock down caller ID spoofing tools.
Attackers often use these to make their cloned calls look local or trusted.
Modern email filters powered by AI-based threat detection can now identify suspicious patterns or hidden code that legacy tools miss.
Pair this with strong endpoint protection like Microsoft Defender for Business or an enterprise-grade EDR solution.
Cybercriminals evolve fast — you need experts who can spot the threats before they reach you.
An MSP like TotalCare IT provides 24/7 monitoring, phishing simulations, and AI-driven threat detection designed specifically for SMBs and manufacturers.
AI isn’t just for innovation anymore — it’s now a favorite tool of cybercriminals.
That means your defense needs to be proactive, not reactive.
Every email, message, or phone call should pass the “trust but verify” test.
Because in 2025, your CEO’s voice might not really be your CEO.
If you want help setting up AI-proof defenses like multi-factor authentication, AI-based email protection, and employee awareness training, reach out to TotalCare IT today.
We’ll help you outsmart even the smartest scammers.
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