About TotalCare IT Idaho

Eastern & Western Idaho’s Premium IT Company

How TotalCare IT Started and Still Works Today

After 20+ years in corporate IT, I wanted to get out of working in a box and make what I was able to do in corporate America accessible to small and mid-sized business owners.

When it began, it was about supporting and protecting that small business owner in a way that really wasn’t being offered at the time. The idea of bringing the enterprise level down to the SMB was relatively new and tremendously increased the productivity and profitability of our clients.

Today, it’s a little different, but the spirit remains the same. We still support and protect our clients against productivity killers like data loss and downtime, but our methods have evolved with the changing threat landscape. We operate with strict security procedures such as Zero-Trust computing and we educate our clients about cyber safety and data compliance regulations.


TotalCare IT has been Making Technology Support and Security Easy for Idaho Businesses Since 2007

How we do it:

  • We help CEOs understand their risk tolerance, compliance needs, and liability in incident prevention/response/recovery.

  • We guide your leadership team through alignment to data security standards.

  • If you have internal IT resources (CIO, Director of IT, etc.), we support and enhance this function with added expertise, bandwidth, and cybersecurity.

  • We support your employees with technical services (IT helpdesk) and cyber hygiene.

We are dedicated to securing Idaho businesses and the local economy. We want to make sure every business leader partners with the best IT company for them. So, even if we’re not a good fit for you, we’ll point you in the right direction. It’s how we started and the way we still work today.
Aaron Zimmerman
Founder and CEO

Our Core Values


Put Security First


Provide Positive Outcomes


Exceed Expectations


Embrace Chaos


Stay Friendly and Professional


Be Reliable


Work Smart and Efficiently


No Drama

The Team Behind Your Peace of Mind

My Post (1)

Aaron Zimmerman

President and CEO

Idaho Falls, ID


Nick Burrows

Professional Services

Idaho Falls, ID

image (2)

Elizabeth Gallagher

Technical Services Coordinator

Georgetown, MN

Casie Adams

Customer Success

Idaho Falls, ID

My Post

Chelsea Zimmerman


Boise, ID

Wencie Cropped

Wencie Beltran

Technical Services

San Fernando, PH


Peter Beltran

Technical Services

Manilla, PH


Brad Keezel

Technical Services

Idaho Falls, ID