TotalCare IT Makes Your IT Infrastructure Our Priority.

TotalCare IT brings Enterprise level IT support, cybersecurity and technology consulting to small and mid-sized businesses and medical practices throughout Eastern Idaho and Boise markets. Most of our clients outsource their entire IT department to us, while other clients have us augment their current IT team. Whether it’s helpdesk support, cybersecurity, or HIPAA compliance, we are passionate about advancing Idaho’s business IT standards and best practices.

Managed IT Services

The cloud is the future of small and medium business technology management.

Security Services

Eliminate wasted time and money by managing your security from one location.

Cloud IT Solutions

The future of small and medium business technology that will save you money and increase efficiency.

Data Services

It's important to implement a data recovery solution as part of a concise business continuity plan.

TotalCare IT's Smart Approach

Who We Are

Who We Are

Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

Our Difference

Our Difference

There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for you.

IT Industry Secret

IT Industry Secret

Shhh, don't tell anyone we told you! We are about to let you in on a secret about how most computer companies really make their money!

Latest TotalCare IT Blogs

Data security is always a challenge that businesses must rise to meet, but the COVID-19 pandemic has complicated things significantly by creating situations that make ensuring this security even more difficult. Let’s go over the impact...
The Internet of Things has been around for some time now, with devices being given some level of artificial intelligence and Internet connectivity to improve their intended functions since 1982. After some time as a fringe approach to ...
Keeping your network and infrastructure free from threats is always a priority, but with so many people working remotely businesses have encountered problems doing so. In fact, hackers, known for their opportunism, have been ultra-oppo...

What Our Customers say

They have exceptional customer service. They saw that our server was almost out of backup space and came over with a new system, to help prevent any issues....

Bryce Hanson

My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed....

Melissa Zimmerman

It is a huge sense of relief knowing TotalCare IT is backing up all of our data daily. Just knowing that we will have backups available, and our data can be restored quickly and painlessly if we need it, helps me start each morning off right. We appreciate the ease of remote monitoring and maintenance. When we call TotalCare IT, the phone is answered live and their team can quickly remote into our computers and fix any problem we are having in our inventory software or virtual machines. This accessibility is a huge time saver. If you are on the fence about who to work with as your IT firm, I say choose TotalCare IT and experience the difference....

Jeff Rydalch

Quick response to problems and your knowledge of network systems and computers allows you to fix the problem right the first time. I never have to worry anymore about our network going down and how I am going to get it fixed. Most of the time you know as soon as I do that we are having a problem. That peace of mind is a tremendous benefit for me. You have the best network/computer service company I have every experienced....

Alan Reed

I like when I call I have response the same day, usually within an hour. I have received phone calls from TotalCare IT notifying me of issues that were unseen on my side that they detected (and resolved) before I knew. I love the feeling that my businesses systems are proactively monitored - this allows us to attack a problem before it attacks us! When we did have a server hardware failure, TotalCare's backup & disaster recovery (BDR) solution had us up and running in a short time with no data loss in real time. Now that says it all!...

Kelly Bennion

If we are down then we lose business and revenue. TotalCare IT helps keep us in business. I needed to increase productivity without increasing costs by renting additional office space. The solutions arrived at by TotalCare IT was to devise a remote worker path into server (Cloud) thus providing a way to increase productivity without increasing rent for more office space. Prompt personalized service, affordable solutions, and keeping me apprised of cutting technology that work for my business....

Dana Izatt

When we first started to look at bringing in an outside company to help us with our IT needs, TotalCare IT stopped by and helped us solve a major technical problem we were having with another vendor. Their responsiveness to our concerns and questions has been outstanding. The biggest benefit we’ve received in working with TotalCare IT is knowing that we have a trusted partner who is always looking out for us and the best interest of our company....

Erik Madsen

They have helped us improve our hospital IT infrastructure by leaps and bounds. Their techs are always available to help. For higher level decisions they have guided us to make smarter, more forward thinking IT decisions helping us to save money and run more efficiently....

Kara Kunz

I've been working with TotalCare IT and they have been very responsive. Whenever I need help or support they respond in a timely manner and have successfully resolved me concern despite being in a different state. I'm very grateful for their help with the business....

Brent Crane

I have been working with Aaron and his team for 1.5 years now. They have been supporting our business for even longer. They are quick to respond, knowledgeable, and thorough. They are also some of the friendliest IT folks I have met. Aaron provides stellar customer service himself and through the training of his employees. Highly recommend them!...

Juls Thompson

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