Executives And Owners Of Idaho Businesses:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Idaho can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

Aaron Zimmerman

Aaron Zimmerman
President/CEO

Call Us Today At 208-881-9713

8 Reasons to Choose TotalCare IT to Support Your Computer Network

1

We implement true next generation and Zero-Trust cybersecurity solutions, which means your company’s critical data is always secure. No more Band-Aid fixes or loopholes to try and get around compliance regulations. We do things right the first time to ensure your company’s critical and valuable data is protected – and so are your profits!

2

All of our employees live, work and play in Idaho, which means you are talking to your neighbor not some guy in a call center on the other side of the world who doesn’t understand you or your business.

3

Our average helpdesk ticket resolution time is 19 minutes, this means computer problems are fixed fast and your employees don’t lose productivity.

4

We work on a flat, fixed fee, which means no more surprise bills from the “IT guy” that don’t fit into your planned budget.

5

We know technology policy. We help you develop your Information Security Policies, Procedures, and Incident Response Plan. These are vital to the integrity of an organization's legal Risk Mitigation, and are very helpful in obtaining and keeping cyber insurance.

6

We backup your data and verify the integrity of it, which means your data is safe onsite and offsite and can be recovered quickly in the event of a natural or man-made disaster.

7

We value upfront and honest communication. Our clients say this is the best part of working with us! We don’t hold the keys to your network hostage or overcomplicate technology topics. We also don’t “sign you then forget you”. Our clients of over 12 years say we make them feel like they are our only clients!

8

We can be onsite in 2 hours or less. If an issue comes up that can’t be solved remotely, one of our technicians from Idaho Falls or Boise will happily come onsite to resolve the problem. For emergency situations we guarantee onsite in 2 hours or less or we will take $100 off your monthly bill.

See what local businesses are saying about us...

Start the Morning Right, with a Cup of TotalCare IT

It is a huge sense of relief knowing TotalCare IT is backing up all of our data daily. Just knowing that we will have backups available, and our data can be restored quickly and painlessly if we need it, helps me start each morning off right.

We appreciate the ease of remote monitoring and maintenance. When we call TotalCare IT, the phone is answered live and their team can quickly remote into our computers and fix any problem we are having in our inventory software or virtual machines. This accessibility is a huge time saver.

If you are on the fence about who to work with as your IT firm, I say choose TotalCare IT and experience the difference.

Jeff Rydalch Chief Financial Officer
Mountain West Product

Total Care IT is an Amazing Partner in Business

I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange.

When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!

Katie Davenport Owner
AmeriMax RCM

Security! Security! Security!

The greatest challenge TotalCare IT has helped us solve is security. They are pros at catching lurking security issues! We value TotalCare IT’s honest and upfront communication. They are there when you need them but allow your business to function within your tech comfort zone – no micromanaging. This is great for us because we have a staff member who can fix small issues that pop up, and then send escalations to TotalCare IT’s knowledgeable helpdesk team.

Elizabeth Bates Receiving Manager
The Gun Shop

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The 7 Most Critical IT Security Protections Every Business Must Have In Place Now To Protect Themselves From Cybercrime, Data Breaches And Hacker Attacks.

Even if you aren’t ready to make a change right now, if you want to have any hope of avoiding a cyber-attack, you MUST read this report and act on the information we’re providing.

Simply fill out the form here and download your copy today!

The 7 Most Critical
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