We are a local IT provider offering comprehensive outsourced services to businesses in the Treasure Valley. Our service includes full management of IT and security functions and co-managed solutions with in-house IT teams. We work best with organizations that have at least 20 employees who rely heavily on technology for their operations.
Our office is in Garden City and we service the entire Treasure Valley.
Address: 5519 N Glenwood St., STE 130 Garden City, ID 83714
Located across from the Hawks Stadium/Fair Grounds in Garden City
Organizations in the Treasure Valley collaborate with us to locally outsource their IT functions.
Outsourcing IT management is usually more cost-effective than maintaining the salaries and benefits of a full in-house IT team. This is why more businesses are choosing to outsource IT rather than staff an in-house team. Additionally, outsourcing provides access to a broad range of expertise from engineers and security professionals, which would be hard to hire internally. For Treasure Valley organizations who do have an IT team (usually 1-3 people), we offer a co-managed IT solution where we fill the gaps in your team's skillset (usually cybersecurity and technical escalations).
Secure IT Support
Our friendly service desk engineers assist your team both online and onsite, ensuring fast resolution of IT issues. Our mission is to keep people working.
As your managed cybersecurity provider, we keep your systems, people, and profits safe from data loss and cyber incidents through a complete cybersecurity program,.
We help Treasure Valley businesses create technology roadmaps aligned with their company's objectives through our virtual Chief Information Officer service.
Why Treasure Valley Businesses Choose TotalCare IT...
"A Trustworthy IT Partner"
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.
The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties.
An IT partner that you can trust and rely on is one of the most important support vendors a firm can have; this is not the place to cut corners or try and save a buck. TotalCare IT has repeatedly demonstrated they are trustworthy and knowledgeable in their field and always go the extra mile to make sure our firm is running smoothly.
"I Honestly Wish I Would Have Found Them Sooner"
I didn’t realize how many problems/issues I had with the old company until we switched.
I knew onboarding was going to be time consuming, and as I’m the one the project was going to fall on, I was not looking forward to it. I did give us a month to roll everything over while still having the prior IT company, but I probably only needed the old IT for about a week because at that point I was having TotalCare handle all the situations. There was only one time in all my calls that I had to leave a voice message because all the techs were busy.
I looked at about 5 other comapnies and met with 2 others. One was too corporate and didn’t feel friendly or flexible enough and the other was too small for all our needs. TotalCare checked all the boxes we were looking for, and still do. I would choose them again in a second, and again I wish I would have found them sooner.
"TotalCare IT is an Amazing Partner in Business"
I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen.
TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange.
When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit.
I would highly recommend Aaron and his team!
Ready to Start Your Secure IT Transition?
Awesome, you deserve a Kudos! We know it's not the most thrilling endeavor to switch IT companies. But we also know how important it is for your company to run securely and efficiently. If you aren't getting the service you deserve from your current provider (or are looking to augment your in-house team), let's meet.
We can start with a brief 10-15 minute discovery call. During this call, we will discuss how you currently manage your IT support and cybersecurity, along with any IT challenges you may be facing. This call is designed to help us understand each other better. By the end of the call, we will determine whether it makes sense to schedule a more in-depth follow-up call or an in-person meeting.
To schedule your call, just fill out the form on this page. Once submitted, you will see our live calendar and can select a convenient time to meet.
