Cyber Security

Cybersecurity is no longer an option for businesses who operate online, on a network, or in the cloud. 24x7x365, hackers, attackers, and even automated web bots are all trying to gain access to your network and ultimately access your private customer and business information. When successful, the attackers can encrypt your data and hold it hostage for ransom – or worse, release your information to the world (and the information of your customers)

With the sheer number of security threats faced by companies, it is important to evaluate the vulnerabilities that may affect your business. Cyber incidents create lost revenues due to downtime, large fines due to data breaches (especially if your company falls under compliance regulations such as HIPAA, SOX, GLBA, PCI), and the potential of a high ransom being paid to the cyber criminal who locked down and stole your data.

There is no way to 100% completely remove the chance of a cyber incident in your business, but there are ways to reduce your risk and liabilities. TotalCare IT’s mission is to provide you with the best cybersecurity posture possible, and the most useful and executable cybersecurity policies and procedures. Not only is this critical for developing your company’s Incident Response Plan, it is also needed to qualify for the ever evolving and difficult to achieve cyber insurance. Many insurance companies are dropping cyber coverage on businesses because they are unable to prove that they are doing everything in their power to reduce the risk level of cyber attacks.

If and when you become the victim of a cyber attack, you will want the law in your corner. If you cannot demonstrate that you have cyber insurance and you have done everything in your power to reduce the risk of a data breach (and can provide PROOF), you will be held legally responsible for the breach. Can you afford to take that risk?

Tabletop Exercise:

Your office assistant innocently clicked on a link in an email she thought was from a vendor. The email was actually a phishing attempt by a cyber criminal. The next day when you get to work, every device is completely locked down, with a note demanding a $250,000 ransom to get your data back. What do you do?

Things to think about:

  • Do you have a written and practiced plan for an incident like this?
  • Who will you call, and in what order?
  • How long will it take to get back up and running?
  • Can you function without technology?
  • Do your employees know what to say to customers who call on the phone (do you have scripts ready to go, and do they know how to use them)?
  • Do you have alternate ways of communicating with your customers and vendors?
  • Who is going to call the attorney?
  • Who will handle negotiations with the cyber criminal and insurance company?
  • If you have to pay the ransom, can you even wire that much from your account (many banks have wire transfer limits)?
  • Do you have a plan for Day 2, and who is going to stay up all night and babysit the situation?

How Can We Help?

Protecting your information and your customers’ data is TotalCare IT’s specialty.

  • Evaluate – We can evaluate your current network business environment.
  • Assess – We will provide a complete assessment of your overall security health.
  • Implement – Implement a complete security plan to provide a comprehensive security solution.

Our company is Idaho’s leader in cybersecurity. Contact us today for more information.


The 7 Most Critical IT Security Protections Every Business Must Have In Place Now To Protect Themselves From Cybercrime, Data Breaches And Hacker Attacks

If you want to have any hope of avoiding a cyber-attack, you MUST read this report and act on the information we’re providing.