What It Really Means to Pay for a Shared Resource Like Managed IT
When manufacturers think about IT, they often think about what they own—servers, workstations,...
When people think of tasks that are notoriously difficult, tipping a cow often comes to mind. For those who haven't tried it, the idea might seem simple: you sneak up on a cow while it's standing, push it over, and that's it. But in reality, cow tipping is incredibly challenging. Let's explore why that is and then show you how our managed IT and cybersecurity services are, by comparison, effortlessly simple.
Cow tipping is a myth-laden activity that involves pushing over a sleeping cow. Here's why it's far from easy:
Given these factors, it becomes clear that cow tipping is more of a rural legend than a feasible activity. It's a cumbersome, impractical, and largely fictitious endeavor.
Cow tipping is a myth-laden activity that involves pushing over a sleeping cow. Here's why it's far from easy:
Given these factors, it becomes clear that cow tipping is more of a rural legend than a feasible activity. It's a cumbersome, impractical, and largely fictitious endeavor.
Now, let's draw a comparison to our managed IT and cybersecurity services. Unlike the mythical challenge of cow tipping, our services are designed for ease and efficiency, ensuring your business runs smoothly without the hassle.
In essence, while tipping a cow is fraught with difficulty, relying on our managed IT and cybersecurity services is remarkably simple. We take care of the heavy lifting, so you can focus on what you do best—running your business.
Hello, if your company is in the Treasure Valley, I'm one of your local on-site engineers. I'll be involved in the onboarding process if you choose to work with TotalCare IT. You'll also see me when you need hardware updated or deployed. If you submit a support request through our service desk that requires an on-site visit, I'll be there in a flash. I also work in our local Tier 3 data center for our hosted environments.
My awesome job at TotalCare IT is to make sure your company is protected from data loss, downtime, and cyber threats. I have some pretty great processes and procedures nailed down for hardening your environment, whether that's on a job site or back at the office. I work closely with Zac to make sure you have secure access to your data no matter where you are. I'm also a bit of comic relief for my co-workers.
Whether your data is stored in the cloud, on-premises, or a hybrid of both, I'm your guy. I spend my time on cloud architecture and server engineering. That means I'm working in the background to make sure your company's data is always accessible and right at your fingertips - whether that's your Controller securely accessing financial information in the office or a regional manager safely accessing files on the go (even from the coffee shop).
Chances are good you and I will meet if you schedule a call with TotalCare IT. My job here is to guide executives through the often difficult choice of picking a new IT provider. I know making a technology transition is often an emotionally grueling process, and I'm here to make sure you get the support and answers you need during this journey. After the sales process, I will still work with you in an account management role.
If you're ready to chat about your company's IT management needs, the next step is to schedule a Discovery Call. This is a call scheduled with Aaron or Ben E. where we can briefly talk about your current IT support and cybersecurity as well as any pain points you have been experiencing. It's designed as a quick call for us to get a good feel for each other. By the end of the call we will both know if it makes sense to schedule a second, longer call, or meet in person.
To schedule your call about managed IT, just fill out the form on this page. Once you submit the form you will see our live calendar where you can pick a time that is convenient for you.
Hear what our raving fans have to say about what it's like working with TotalCare IT
The two biggest pain points TotalCare IT have helped us solve are security and scaling. First, TotalCare IT has set up secure networks for us that are appropriate for the Healthcare environment. It makes us feel comfortable and confident in the security of our clients’ information.
Second, TotalCare has always met us where our business needs are at. From starting up as a 1-person business, to growing into many providers, administrative staff, and locations (including out-of-state support), scaling their service to meet our growing needs has been invaluable.
TotalCare IT is an overall great firm to work with. They always have quick response times, resolve all our issues, and meet all our needs. They are easy to work with, flexible, and quick to complete the job – especially when there is a technical issue prohibiting us from functioning efficiently as a business. Aaron is always up front about his ability to meet our needs and lets us know when we need to move in a different direction. We appreciate the professionalism and courtesy of the entire team.
Luke Einerson
Chief Executive Officer
Integrated Counseling and Wellness
I didn’t realize how many problems/issues I had with the old company until we switched.
I knew onboarding was going to be time-consuming, and as I’m the one the project was going to fall on, I was not looking forward to it. I did give us a month to roll everything over while still having the prior IT company, but I probably only needed the old IT for about a week because at that point I was having TotalCare handle all the situations. There was only one time in all my calls that I had to leave a voice message because all the techs were busy.
I looked at about 5 other companies and met with 2 others. One was too corporate and didn’t feel friendly or flexible enough and the other was too small for all our needs. TotalCare checked all the boxes we were looking for, and still do. I would choose them again in a second, and again I wish I would have found them sooner.
Nikki Shull
HR and Safety Manager
Rule Steel
The biggest benefit I receive from TotalCare IT is open and honest communication – having the trust with TotalCare’s leadership team and the techs there. When I have an issue, I know they are going to tell me the truth about what our firm needs or does not need. They are never going to sell us something or push software that we do not need just to drum up more business for them.
The prompt support is by far what we have found to be leaps and bounds better than the companies we have dealt with in the past. I would also say TotalCare’s commitment to serving – all the techs go the extra mile to explain issues that come up, or to send someone over to help when we have had the unfortunate “downtime” due to technical difficulties.
An IT partner that you can trust and rely on is one of the most important support vendors a firm can have; this is not the place to cut corners or try and save a buck. TotalCare IT has repeatedly demonstrated they are trustworthy and knowledgeable in their field and always go the extra mile to make sure our firm is running smoothly.
Heather Morgan
Senior Paralegal & Office Manager
CK Quade Law
We have always appreciated the level of attention, professionalism, and dedication that we get from the TotalCare IT team. I know many of them by name and it is always a pleasure to interact with each individual.
On the technical side, the single biggest benefit we have actualized from working with TotalCare IT is consistency in how our network and devices are managed, which enhances our overall environmental security.
There are many options for Managed Service Providers like TotalCare IT, and they each have their strong points. What we have found to be the winning combination for us is the service, the relationship, the security, the peace of mind, and the value we receive for the money we pay. I have been completely satisfied with the level of care we have been given and would make the decision to go with TotalCare IT again if the decision had to be made again.
Daryl Olsen
President
LabStats
TotalCare IT’s dedication to HIPAA compliance and the absolute safety of our sensitive data is a huge strength to my company. TotalCare guarantees their product and stays on top of all the crazy things that happen in the IT and cybersecurity world, which I know I wouldn’t get with a cheaper service. Thanks to TotalCare, we've never experienced system crashes or viruses.
Another thing that sets TotalCare IT apart is their prompt and professional service. They fix any IT challenge that pops up quickly so we can focus on providing excellent patient care without worrying about technology disruptions.
For any medical business considering TotalCare as their IT partner, I can't recommend them highly enough. Their service is absolutely top notch, and our medical information is safe which means everything to me.
Corey Boyd
Owner
BRiO Home Health and Hospice
What sets TotalCare IT apart from other IT firms is their customer service. When I make a call, it is answered by a person that knows what is truly going on. I just don’t have to worry about our computers or server anymore. I have the confidence that TotalCare IT is managing my network and security, and they are there to fix any problems that come up. Most of the time they know as soon as I do we are having a problem. That peace of mind is a tremendous benefit for me. Aaron runs the best network/computer service company I have ever experienced.
Alan Reed
Owner
Reed's Dairy
It’s easy to recommend TotalCare IT because they have always been upfront and easy to work with. Their resolution time is always within hours of us reaching out for help – we’ve never ever had that before with previous IT companies. We appreciate everything TotalCare does to keep us updated and running smoothly and securely. We have peace of mind knowing our data is being backed up securely offsite and our environment is safe from outside access and hackers.
Ty Plowman
Owner
Blue Wolf Inc.
TotalCare IT actively works to reduce our cyber risk in ways we didn’t see with previous IT providers. We haven’t had an issue with our security since we moved to TotalCare.
If you’re on the fence about who to choose as your IT and cybersecurity provider, I’d say choose TotalCare IT. The team is very knowledgeable and their after-hours service is exceptional.
Maira Napoles
Office Manager
Cloverdale Plumbing
Appreciate the knowledgeable team at TotalCareIT. I get great service and love that I can trust the advice and recommendations that I get from Aaron and his team at TotalCare!
Julie Babcock-Hyde
Owner
Spark Accounting
When manufacturers think about IT, they often think about what they own—servers, workstations,...
TotalCare IT has offices in Boise, ID and Idaho Falls, ID. This allows us to effectively serve Western Idaho and Eastern Idaho.
428 Park Ave, Idaho Falls, ID 83402
5519 N Glenwood St, STE 130, Garden City, ID 83714
(208) 881-9713 Sales
(208) 881-0304 Current Clients
info [at] totalcareit.net