Security Education Center by TotalCare IT | Boise & Idaho Falls

Stop Wasting Money on Microsoft 365 Licenses and Add-Ons: Here’s How to Fix It

Written by Totalcare IT | Dec 24, 2025 5:00:02 PM

Microsoft 365 is a powerful business tool — it boosts collaboration, security, and productivity. But here’s the catch: many companies are wasting money on licenses and premium add-ons they don’t actually need.

For SMBs and manufacturers in Idaho, that wasted spend can quietly add up to thousands of dollars every year.

The good news? You can stop the drain, simplify your tools, and still stay secure.
This guide shows how to use Microsoft 365 Security and Copilot add-ons smarter — so you’re not paying for features that sit idle.

What Microsoft 365 Already Includes

Before you buy another upgrade, it’s worth knowing what you already have.
Even without premium tiers, Microsoft 365 comes loaded with strong built-in security and AI features.

That includes:

  • Identity and Access Management via Azure Active Directory (now Entra ID)

  • Multi-Factor Authentication (MFA) and Single Sign-On (SSO)

  • Microsoft Defender protection for email, attachments, and phishing

  • Conditional Access controls to prevent unauthorized logins

  • Data Loss Prevention (DLP) tools for protecting sensitive files

  • Compliance and auditing tools to monitor user activity

If you’re already paying for E1 or E3 plans, you likely have these built in. Knowing what’s included can help you avoid buying duplicate tools or unnecessary upgrades.

Where Businesses Overspend on Microsoft 365

Most businesses don’t mean to overspend — it just happens quietly over time.
Here are the most common ways it occurs:

1. Buying Higher-Tier Plans for Everyone

Many companies jump straight to E3 or E5 licenses for every user “just to be safe.” But not everyone needs those features. For example, your front desk or production staff likely don’t need advanced data governance tools.

2. Paying for Unused Licenses

Idle licenses are one of the biggest money leaks.
If an employee leaves, goes on leave, or changes roles, their license might stay active indefinitely. Over time, that’s like paying rent for an empty office.

3. Deleting Users Without Unassigning Licenses

Deleting a Microsoft 365 user doesn’t automatically reclaim their license. Unless you manually unassign it (or use automation), that seat stays billable.

4. Duplicating Tools for the Same User

Microsoft’s admin dashboard doesn’t flag duplicate licenses. That means someone might have an E3 license and an additional Defender add-on—even though it’s already included in E3. That’s money straight down the drain.

How to Cut Microsoft 365 Waste and Boost ROI

The key to saving money isn’t about cutting tools — it’s about aligning licenses with actual usage.

Here’s how:

1. Downgrade Light Users

Not everyone needs a top-tier license. Use built-in analytics or third-party usage reports to find low-activity users and move them to E1 or Business Basic plans. You’ll save money without reducing their access to essentials like email and Teams.

2. Automate Offboarding

Set up an automated process that revokes access and unassigns licenses as soon as someone leaves.
You can connect Power Automate to HR or IT workflows so accounts, group memberships, and mailbox conversions all happen automatically.

3. Eliminate Overlapping Tools

If you’re using third-party antivirus, email scanning, or endpoint protection that mirrors Microsoft 365’s Defender or DLP, you may be paying twice for the same protection. Consolidate where you can to simplify management and reduce risk.

4. Audit Shared and Group Mailboxes

Shared or inactive mailboxes shouldn’t be consuming premium licenses. Convert them to free shared mailboxes or archive them to reclaim those seats.

5. Enable License Governance and Alerts

Set up renewal alerts, license-usage reports, and policies that flag inactivity. That way, no license goes unchecked for months at a time.

Why It Matters for SMBs and Manufacturers

For manufacturers and other SMBs, margins are tight — and recurring license waste eats into your budget.

Optimizing your Microsoft 365 setup gives you:

  • Better ROI on tools you already own

  • Simplified security management across departments

  • Reduced IT overhead and fewer vendor contracts

  • Smarter budgeting for future upgrades like Copilot AI

Whether you have five users or 500, these savings compound over time.

Make Microsoft 365 Work Smarter for You

You don’t need to cut corners to save money — just manage smarter.

At TotalCare IT, we help Idaho businesses:

  • Audit Microsoft 365 licenses and uncover waste

  • Automate offboarding and governance

  • Consolidate overlapping tools for better security

  • Plan the best strategy for adopting Copilot and other AI features safely

Contact us today to schedule a Microsoft 365 license audit.
Let’s make sure you’re getting the maximum value — without overpaying for what you already own.