What Our Clients Say

Security! Security! Security!

The greatest challenge TotalCare IT has helped us solve is security. They are pros at catching lurking security issues! We value TotalCare IT’s honest and upfront communication. They are there when you need them but allow your business to function within your tech comfort zone – no micromanaging. This is great for us because we have a staff member who can fix small issues that pop up, and then send escalations to TotalCare IT’s knowledgeable helpdesk team.

Elizabeth Bates
The Gun Shop

Spectacular Customer Service

It’s easy to recommend TotalCare IT because they have always been upfront and easy to work with. Their resolution time is always within hours of us reaching out for help – we’ve never ever had that before with previous IT companies. We appreciate everything TotalCare does to keep us updated and running smoothly and securely. We have peace of mind knowing our data is being backed up securely offsite and our environment is safe from outside access and hackers.

Ty Plowman
Blue Wolf Inc.

Our Holistic Technology Partner

I believe the single biggest pain point TotalCare IT has solved for us at Thresher Wheat is vertically integrating our IT support. TotalCare is an inclusive managed service provider that looks at IT support holistically and allowed us to consolidate several IT support vendors into one.  TotalCare has outperformed other IT firms we have tried in the past with their commitment to solving issues and implementing solutions that work for all our locations.

Thresher Wheat has a strong technology partnership with TotalCare IT. If you’re looking for top tier technology support for your business, then you’ve found your partner too.

Tim Lefman
Thresher Wheat

Total Care IT has been an amazing partner in business.

Total Care IT has been an amazing partner in business. I run a busy medical billing office and TotalCare has always been there when I need something. They have eliminated several potential problems before they could happen. TotalCare also continually helps me navigate the complicated HIPAA security rule when it comes to IT and data interchange. When we went through a tough and complicated business acquisition, Aaron gracefully managed the whole IT transition process. Every interaction I have with TotalCare shows their honesty and helpful spirit. I would highly recommend Aaron and his team!

Katie Davenport

IT Company with Knowledge

It's nice to have an IT Company with knowledge of both [PC and Mac] platforms.

Judy Taylor

Great Team to Work With

They are there for you when you need them and will work outside of normal business hours for major things that would normally disrupt our business (Equipment upgrades, updates, etc). Very easy to scale and grow with you.

Justin Karoly
Challenger Pallet

Always Professional

Always Respectful. Always knowledgeable and expedient in fixing issues.

Tim Franklin
Hopkins, Roden, Crockett, Hansen & Hoopes

Highly Recommend Them!

I have been working with Aaron and his team for 1.5 years now. They have been supporting our business for even longer. They are quick to respond, knowledgeable, and thorough. They are also some of the friendliest IT folks I have met. Aaron provides stellar customer service himself and through the training of his employees. Highly recommend them!

Juls Thompson
Integrated Counseling & Wellness

Very Responsive

I've been working with TotalCare IT and they have been very responsive. Whenever I need help or support they respond in a timely manner and have successfully resolved me concern despite being in a different state. I'm very grateful for their help with the business.

Brent Crane
Integrated Counseling - Sugar Land, TX

Exceptional Customer Service

They have exceptional customer service. They saw that our server was almost out of backup space and came over with a new system, to help prevent any issues.

Bryce Hanson
River Valley Dental

Highly Recommend

My business is in Northern California and I choose TotalCare IT because of their security expertise and fast, prompt and professional service. All the techs are friendly, knowledgeable and usually have my computer problem diagnosed and repaired within 15 minutes from the time I contact them. I highly recommend this business, you won't be disappointed.

Melissa Zimmerman
Bail House Bail Bonds

TotalCare IT is Great at IT!

They have helped us improve our hospital IT infrastructure by leaps and bounds. Their techs are always available to help. For higher level decisions they have guided us to make smarter, more forward thinking IT decisions helping us to save money and run more efficiently.

Kara Kunz
Finance / Weiser Hospital

We love the dependability and reliability of the TotalCare IT Team.

When we first started to look at bringing in an outside company to help us with our IT needs, TotalCare IT stopped by and helped us solve a major technical problem we were having with another vendor. Their responsiveness to our concerns and questions has been outstanding. The biggest benefit we’ve received in working with TotalCare IT is knowing that we have a trusted partner who is always looking out for us and the best interest of our company.

Erik Madsen
CEO / Home Care Pulse

Whenever a problem arises, TotalCare IT is there to make sure we are up and running.

If we are down then we lose business and revenue. TotalCare IT helps keep us in business. I needed to increase productivity without increasing costs by renting additional office space. The solutions arrived at by TotalCare IT was to devise a remote worker path into server (Cloud) thus providing a way to increase productivity without increasing rent for more office space. Prompt personalized service, affordable solutions, and keeping me apprised of cutting technology that work for my business.

Dana Izatt
Partner / Searle Hart & Associates, PLLC

I get a response the same day.

I like when I call I have response the same day, usually within an hour. I have received phone calls from TotalCare IT notifying me of issues that were unseen on my side that they detected (and resolved) before I knew. I love the feeling that my businesses systems are proactively monitored - this allows us to attack a problem before it attacks us! When we did have a server hardware failure, TotalCare's backup & disaster recovery (BDR) solution had us up and running in a short time with no data loss in real time. Now that says it all!

Kelly Bennion
General Manager / Challenger Pallet

You have the best network/computer service company I have every experienced.

Quick response to problems and your knowledge of network systems and computers allows you to fix the problem right the first time. I never have to worry anymore about our network going down and how I am going to get it fixed. Most of the time you know as soon as I do that we are having a problem. That peace of mind is a tremendous benefit for me. You have the best network/computer service company I have every experienced.

Alan Reed
Owner / Reed's Dairy

Start the Morning Right, with a Cup of TotalCare IT

It is a huge sense of relief knowing TotalCare IT is backing up all of our data daily. Just knowing that we will have backups available, and our data can be restored quickly and painlessly if we need it, helps me start each morning off right. We appreciate the ease of remote monitoring and maintenance. When we call TotalCare IT, the phone is answered live and their team can quickly remote into our computers and fix any problem we are having in our inventory software or virtual machines. This accessibility is a huge time saver. If you are on the fence about who to work with as your IT firm, I say choose TotalCare IT and experience the difference.

Jeff Rydalch
Mountain West Product

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