Our Team

Aaron Zimmerman

Aaron Zimmerman

TotalCare IT President and CEO

Aaron orginally founded TotalCare IT in 2007, and has fostered its development into the premier managed services company in southeast Idaho. Aaron has a Bachelor's degree in Information Systems and is currently working on a Master's degree. His 20+ years of experience include:

  • Advanced Windows Server administration
  • Server clustering and high-availability
  • Speech-to-text software integration for medical practices
  • Business management and consulting
  • Virtualization systems management
  • PBX and VoIP solutions administration
  • Business network and routing configuration

David Armstrong

Technical Alignment Manager

David is a long-time IT professional serving clients both internal and external. Accounting, manufacturing, higher ed, health sciences, and local government are just a few of the areas he's supported. David received his bachelor's degree from Indiana University, and his master's from Northeastern University. David is known for his positive attitude. He always strives to deliver service with a smile! In his spare time, Dave likes to ride his bike, listen to his collection of vinyl, and travel both near and far.

Michael Dumo

Service Delivery Manager

Michael, who graduated from Boise State University with a dual-degree in IT Management and Supply Chain Management, has been in the IT industry for over 15 years. Originally from Las Vegas, Nevada, Michael has worked in the Casino Gaming Industry with one of the top five companies worldwide and held different positions; starting from a PC bench technician progressing to a Support Specialist and eventually becoming a Systems Engineer. Currently, Michael is working on his MBA with an emphasis on IT Management. When Michael is not studying and always striving in perfecting his craft, he loves to hang out with his family. He loves to go to his kids’ school activities to cheer them on or just take a long drive anywhere to keep his mind free and creative. “Working for TotalCare IT has been a blast and has given me the freedom to be part of a great team. Our team practices an Agile approach to our workflow, as an example, we help each other by ensuring we all meet our promise to our customers,” says Michael.

Bryant Godfrey

Support Analyst

Bryant was born and raised in Cache Valley, Utah, but has been in Idaho for the last seven years and graduated from Brigham Young University - Idaho. Bryant has previous technology work experience at the Idaho National Lab and a local hospital. When not working, Bryant enjoys spending time with his wife and two dogs, camping and hiking, and exploring all that the world has to offer.

Wencie Beltran

Wencie Beltran

Support Analyst

Wencie has more than 10 years in the IT service field. He is experienced in customer support from server administration to desktop support. He loves travelling on two wheels.

Chelsea Zimmerman

Marketing Admin

Chelsea received her Bachelor's degree from Liberty University, where she studied national security and economic policy; She also served in the Army Reserves for six years. Chelsea lives and works in Boise, ID and enjoys hiking through the Boise foothills, playing boardgames, and traveling.